Privacy Policy
Last updated: January 2025
1. Information We Collect
- Account Information: Name, email address, billing information
- Project Information: Copy requests, business details, brand guidelines
- Usage Data: How you interact with our service and website
- Communication: Messages, feedback, and support requests
2. How We Use Your Information
- Provide copywriting services and deliver your projects
- Process payments and manage your subscription
- Communicate about your projects and account
- Improve our services and user experience
- Send important updates about your account or service changes
3. Information Sharing
We do not sell, trade, or share your personal information with third parties except:
- With your explicit consent
- To process payments (Stripe)
- To comply with legal requirements
- To protect our rights and safety
4. Data Security
We implement industry-standard security measures to protect your information. All payment processing is handled securely through Stripe. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Project files and copy are retained for 12 months after subscription cancellation.
6. Your Rights
- Access and update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Export your project data
7. Cookies
We use essential cookies to provide our service and analytics cookies to improve user experience. You can control cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact us through our Contact Us page or email us directly.